PRIVACY POLICY

aNCHOR Inc. (hereinafter referred to as “the Company”) hereby publishes the following Privacy Policy (hereinafter referred to as “this Policy”) regarding the handling of customers’ personal information, in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the “APPI”).
Unless otherwise defined in this Policy, terms used herein shall have the meanings as defined in the APPI.

1. Compliance with Laws and Security Control Measures
1-1. The Company complies with the APPI and all related laws and regulations in order to ensure the appropriate handling of personal information.
1-2. The Company implements appropriate security control measures to prevent loss, alteration, leakage, or other incidents involving personal information. In addition, the Company provides appropriate supervision over employees and contractors who handle personal information.


2. Purposes of Use of Personal Information
(1) To deliver products and provide services
(2) To process payment and bill for products and services
(3) To verify the identity of customers
(4) To respond to inquiries from customers
(5) To provide after-sales services
(6) To provide information on products, services, and campaigns of the Company and third parties (via telephone, email, and delivery of catalogs or flyers)
(7) To provide maintenance and other important notifications
(8) To conduct and analyze surveys and marketing research
(9) To display advertisements
(10) To improve products and services
(11) To prevent fraudulent use of the Company’s services
(12) To assess credit and collect debts
(13) To perform administrative operations related to transactions with customers
(14) To make necessary communications to customers
(15) To analyze website browsing history, purchase history, and other information in order to deliver advertisements and propose products and services tailored to customers’ preferences and interests
(16) To use for purposes incidental to the above purposes of use
(17) To use for other purposes stipulated in the Company’s terms of use and related policies
If the Company acquires and uses personal information for purposes other than those listed above, such purposes will be separately disclosed on the Company’s website or by other appropriate means.


3. Provision of Personal Information to Third Parties
3-1. Except in cases where customer consent is not required under the APPI or other applicable laws and regulations, the Company provides personal information to third parties (including third parties located in foreign countries) only with the customer’s consent, including cases where the customer applies for a service after agreeing to terms that specify such third-party provision.
When providing personal information to third parties located in foreign countries, the Company may provide such information to third parties that have established systems conforming to the standards necessary to continuously implement equivalent measures as required under the APPI.
3-2. Notwithstanding the foregoing, the Company provides personal information obtained from customers (including names, contact information, inquiry details, and all other information obtained by the Company) to its affiliated companies for the purposes of management by such affiliated companies, transactions with customers, and other business activities conducted in cooperation with the Company’s affiliated companies.
By providing personal information to the Company after agreeing to this Policy, customers are deemed to have consented to the provision of their personal information to the Company’s affiliated companies.


4. Provision of Personal Information to Contractors
The Company may outsource all or part of the handling of personal information to third parties (including those located in foreign countries) to the extent necessary to achieve the purposes of use.


5. Contact for Requests Regarding Disclosure, Correction, Suspension of Use, or Deletion of Personal Information
When a customer requests disclosure, correction, addition, deletion, suspension of use, or erasure of personal information, the Company will respond after verifying that the request is made by the customer themselves.
Please contact us through the Company’s inquiry form.


6. External Transmission of Information
In providing its website and related services, the Company uses services provided by third parties and transmits customer information to such third parties when customers use the Company’s website and related services.

(1) Details of Customer Information Transmitted
“Customer information” refers to any and all information related to an individual customer. Specifically, the following information may be transmitted to third parties:
• Information regarding customers’ browsing and usage of the website and related services
• Information regarding devices and environments used by customers when browsing or using the website and related services
• Identifiers assigned to customers and their actions
• Information entered by customers on the website and related services

If a customer is a registered user of a service operated by a service provider that is a recipient of customer information, such information may be linked with and managed together with the registration information of that service. Where procedures are required by laws or regulations regarding such transmission, the Company will comply with the prescribed procedures.
(2) Information on Recipient Third Parties and Purposes of Transmission
The Company uses services provided by third parties for the purposes described below and transmits customer information to such third parties:
• Analytics: To analyze customer usage of the website and related services in order to improve and enhance the website itself and the services provided by the Company through the website
• Information Provision and Advertising: To optimize the provision of information and delivery of advertisements tailored to customers’ attributes and interests
• Basic Functions: To provide essential website functions such as screen display, temporary storage of input content, and maintenance of login status

The services in use and the names of recipient third parties are listed below.
Methods for stopping the transmission of customer information to each service are described in the links provided in the “Information on How to Stop Transmission” column. Please note that disabling information transmission may result in limitations when using products or services provided by each company.



7. Revisions
The Company may review and revise this Policy as necessary without prior notice. Any revisions shall take effect from the time they are published on the Company’s website or by other appropriate means.


8. Validity
The governing language of the Privacy Policy shall be Japanese. Any English or other translations hereof are made for reference purposes, and in the event of any conflict between the Japanese language version and any other language version, the Japanese language version shall prevail.


Date of Last Revision: January 6, 2026